Working Hours
  • Mon 7:00AM - 4:30PM
    Tue 7:00AM - 4:30PM
  • Wed 7:00AM - 4:30PM
    Thu 7:00AM - 4:30PM
  • Fri 7:00AM - 4:30PM
    Sat Closed
  • Sun Closed
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724-349-6996 | 97 Sexton Rd Indiana, PA 15701

Ask Six Simple Questions to Select the Right Auto Repair Shop

Ask Six Simple Questions to Select the Right Auto Repair Shop

The non-profit Car Care Council recommends asking six simple questions to help identify the right auto repair shop to properly care for one of your most valuable assets, your car.

  1. Does the business employ ASE-certified technicians? Credentials and affiliations are indicators of professionalism and the management's commitment to training and education.
  2. Is the shop and customer waiting area clean and organized? Cleanliness and organization are signs of a well-run business.
  3. Are customers greeted and treated in a friendly and respectful manner? Many auto repair businesses excel in the area of customer service and satisfaction. A simple phone call to the shop to inquire about their services can give you a glimpse of how they treat customers.
  4. Does the business provide a written estimate? The business should complete a written estimate and request your signature prior to starting any repairs on your car.
  5. Does the business offer a warranty? Most auto repair businesses offer a warranty on parts and labor and the warranty is usually in writing or posted in the waiting area.
  6. Does the business have a list of satisfied customers or references that it is willing to give you? Satisfied customers and recommendations from family, friends and neighbors are helpful in finding a good shop. Many auto repair facilities also have company websites that are worth checking out as they often include testimonials and additional information about the business.

"A vehicle is a major purchase for most people, so it makes sense to take the time to select an auto repair facility that will take the best care of that investment," said Rich White, executive director, Car Care Council. "Being an informed auto care consumer means not only learning about your vehicle and its service needs, but also the facility that will make the repairs."

Source: Car Care Council

What Our Customers Are Saying

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Always a good experience

, 12/01/2021

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Was very professional and very polite. Showed up when he said he would and was very reasonable with pricing. Will see use his service again. And also would refer others to him as well

, 11/27/2021

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Eric and his team have always gone abovs and beyond for me and my family. Great garage great service

, 11/26/2021

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Top notch service. Very efficient and friendly. Explains everything.

, 07/26/2021

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Fast, friendly, reasonably priced repair. Replaced my engine... Fast! It was great

, 07/19/2021

reviewiconElectrical Services, near Indiana, PA

I have been going to Hammill's for 20+ years. Eric and his mechanics are top notch! They diagnose the problem quickly and fix it efficiently. I tend to drive my cars until the wheels fall off. The folks at Hammill's keep me on the road. They let me know when it is time to put it to pasture. I have recommended them many times to friends and family.

, 06/24/2021

  • Jasper
  • IDENTIFIX
  • NAPA
  • AAA Approved Auto Repair
  • Interstate Batteries
  • Repair Pal Certified
  • Car Care Aware
  • Call Us For Service: 724-349-6996